Guarantee: All Kanturas products are ensured against manufacturing defects for an indefinite period. In the event of a defect in materials or workmanship, we will either repair or replace the item at no charge to the original purchaser. Our assessment of what falls under warranty coverage will be made during the product inspection.
Return and Refund Policy: This guarantee excludes normal wear and tear, misuse, or improper cleaning. It also does not cover accidental damage such as punctures, tears, burns, rodent damage, or material deterioration due to excessive exposure to sunlight, mold, or chemicals. We reserve the right not to repair products that are deemed unclean.
Sleeping Bag Repair: We will only repair sleeping bags that have been thoroughly cleaned or are received in a very clean state. Heavily soiled or dirty sleeping bags will not be accepted for repair.